One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Center Spring Hill is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.
Let us at Tuffy Tire & Auto Service Center Spring Hill introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.
We start with the detective basics: What, Where and When. Play along with me; You come in to Tuffy Tire & Auto Service Center Spring Hill and your car is making a funny sound...
Do you see where we're going? You're gathering additional information to help your technician at Tuffy Tire & Auto Service Center Spring Hill know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."
If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.
Ask us for details.
Tuffy Tire & Auto Service Center Spring Hill
1280 Commercial Way
Spring Hill, FL 34606
October 17, 2021
A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of the engine. It was neatly stashed and was in a spot where the food pellets couldn't have simply... More
October 10, 2021
Winter and freezing temperatures present challenges for different parts of your vehicles. For example, winter tires give you better traction on snow. But some parts of your vehicle that may need special attention for winter are your windshield wipers. You may have found yourself in the middle o... More
October 3, 2021
In your engine, valves over each combustion chamber open to allow fresh air in, close during the combustion event, and then other valves open to let out the exhaust. All of this happens over and over thousands of times a minute when you are driving around Spring Hill. The timing belts important j... More